Client Work

Real Businesses. Real Systems. Real Delivery.

See how AI by Storm builds and manages connected websites, customer communication, reputation management, lead follow-up, and automation systems for real local businesses.

These aren't demos or hypothetical systems. They're real businesses using systems built and managed by AI by Storm.

Floral City Towing advertisement with orange tow truck graphic and contact information for roadside service and junk car removal
Towing & Roadside Assistance Floral City, Florida

Floral City Towing & Storage

Completed Floral City Towing website homepage showing towing and roadside assistance services in Citrus County
The completed Floral City Towing and Storage website

The Challenge

Towing and roadside businesses serve customers in moments of need. After the job is done, those customers often move on without ever being asked to share their experience online. Over time, that leaves local service businesses with fewer reviews than the work they perform would justify.

Floral City Towing & Storage faced the same challenge many towing and roadside operators do:

What we found:

  • No consistent process for requesting customer reviews
  • Some older customer reviews had not received a business response
  • No system for following up with customers after a completed job
  • Customer contact data in TowBook was not connected to communication tools

The business was already doing the work. What was missing were the systems that turn completed jobs into reviews, follow-up, and repeat business.

The Solution

The business already had customers — it just wasn't asking them to share their experience. The work centered on three things:

1. Pulled Customer Database from TowBook

Every customer from Jan 1 onward. All their contact info. All their jobs.

2. Automated Review Requests

After each completed tow, customers receive a text or email inviting them to leave feedback, with a one-click link to the business's Google review page.

3. Tracked & Followed Up

Watched which customers responded, followed up with non-responders, and made it frictionless.

That's it. No fancy tech — just asking the people who already trust you.

What Was Delivered

  • A professional website presenting the company's towing, roadside assistance, and storage services
  • Google Business Profile optimization and ongoing management
  • A structured process for requesting Google reviews after completed jobs
  • Review monitoring and response management
  • Missed-call text-back, website chat, and lead capture connected into one customer system
  • CRM workflows and customer follow-up infrastructure

How the Connected System Works

The website and the systems behind it operate together so that customer interactions are captured and routed rather than lost.

  • A customer calls and the call is missed or after hours — a text-back is sent automatically so the conversation can continue.
  • Website visitors can start a conversation through the site chat or submit a contact form.
  • New inquiries are captured as leads and routed into the business's CRM and pipeline.
  • Instant lead notifications alert the business so new opportunities are not overlooked.
  • After a completed job, customers receive a review request, and reviews are monitored so responses are not missed.

What Was Implemented

System Status
Professionally built website Delivered & live
Google Business Profile optimization Delivered & managed
Automated Google review requests Delivered & managed
Review monitoring & responses Delivered & managed
Missed-call text-back & webchat Delivered & managed
CRM & follow-up workflows Delivered & managed

Ongoing management continues month to month as part of the Business Revenue Growth Package.

The Bottom Line

Floral City Towing already had customers — it just wasn't consistently asking them to share their experience. The systems put in place now make that ask part of the normal workflow, and keep reviews and customer communication from going unanswered.

Ready to Get Your Reviews Up?

We'll pull your TowBook database and set up a review automation system that works while you're out on tows.

Services Managed by AI by Storm

🌐
Professional Website

A modern, conversion-focused website designed to make it easy for customers needing towing and roadside assistance to contact the business.

📍
Google Business Profile Optimization & Management

Ongoing management of the company's local Google presence and business information.

📲
Missed-Call Text-Back

Automated customer communication designed to help prevent missed calls from becoming completely lost opportunities.

💬
Unified Website Chat

Website visitors can begin conversations that connect with the business's customer communication system.

📅
Customer Contact & Lead Capture

Website forms and contact opportunities feed customer information into the connected system.

⭐
Google Review Management

Processes for monitoring, managing, responding to, and requesting customer reviews.

🎯
Lead-Capture Systems

Website visitors and inquiries can be captured rather than simply disappearing after visiting the website.

🔁
Customer Follow-Up & Re-Engagement Infrastructure

Systems designed to support continued customer communication and future reactivation.

⚙️
CRM & Automated Workflows

Customer information, communications, notifications, and follow-up are connected through the business CRM.

📱
Business Notifications

The business can be notified when new customer opportunities enter the system.

Review-Response Management

AI by Storm built, configured, tested, launched, and continues to manage connected website, lead-capture, customer communication, reputation-management, CRM, and automation systems for Floral City Towing & Storage.

Previously unanswered reviews identified

During the initial reputation-management review, AI by Storm identified older customer reviews that had not received a business response. Those reviews were addressed, and an ongoing process was established to monitor and respond to new reviews.

AI by Storm

Revenue Growth System for Home Services Businesses

Serving Citrus, Marion & Hernando Counties, Florida

Since 2025

aibystorm.com
Blue and white Johnson and Sons Plumbing service van with decorative pipe graphics and contact number 941-879-6430
Professional Plumbing Services Sarasota and Bradenton, Florida Complete Website Overhaul

Johnson & Sons Plumbing LLC

The old Johnson & Sons Plumbing website before the complete overhaul
The Old Site
Click to See the Overhauled Site

This was the old Johnson & Sons Plumbing website — click the image to see the overhauled site

See the overhauled site

The Problem: An Outdated Website That Didn't Reflect the Work

Johnson & Sons Plumbing serves homeowners in Sarasota and Bradenton, Florida. Like many established local trades businesses, their website had fallen behind the quality of the work they do in the field.

We rebuilt the website from the ground up and connected it to a managed lead-capture system. You can see the completed result live at the link above.

What we set out to fix:

  • An outdated website that didn't reflect the quality of the company's plumbing work
  • Plumbing services that weren't clearly organized for visitors
  • No connected system for capturing website inquiries as leads
  • Business hours and contact information that needed updating

The Solution

We redesigned and rebuilt the website from the ground up and connected it to a managed system so that website visitors can become tracked, followed-up leads instead of anonymous traffic.

1. A Complete Website Rebuild

  • The entire site redesigned and rebuilt with mobile-responsive page layouts
  • Plumbing services clearly organized and easy to browse
  • Updated business hours and contact information
  • Prominent calls to action and improved site navigation

2. A Connected Lead-Capture System

  • Website lead-capture forms and an AI-powered website assistant
  • A structured customer-intake process for incoming inquiries
  • CRM and lead-pipeline integration with lead-source tracking
  • Internal lead notifications and automated workflow support

What Was Delivered

  • Complete website redesign and rebuild — the entire site rebuilt from the ground up, now live at johnsonandsonsplumbingllc.com
  • Mobile-responsive page layouts
  • Clear organization of plumbing services
  • Updated business hours and contact information
  • Prominent calls to action
  • Improved site navigation
  • Website lead-capture forms
  • AI-powered website assistant
  • Structured customer-intake process
  • CRM and lead-pipeline integration
  • Lead-source tracking
  • Internal lead notifications
  • Automated workflow support
  • Ongoing website management and updates

How the Connected System Works

The website and the systems behind it work together as one pipeline, so a visitor who arrives on the site becomes a tracked, actionable lead.

  • A visitor lands on the website and submits a lead-capture form or starts a conversation with the AI-powered website assistant.
  • The structured customer-intake process collects the details the business needs to respond.
  • The inquiry is recorded in the CRM and added to the lead pipeline, with the source of the lead tracked.
  • Internal notifications alert the business to the new lead, and automated workflow support keeps follow-up moving.
  • The website continues to be managed and updated on an ongoing basis as part of the engagement.

Services Managed by AI by Storm

🌐
Professional Website

A modern website built to present the company's plumbing services and create clear opportunities for customers to contact the business.

🛠️
Ongoing Website Management & Updates

The site is managed and maintained on an ongoing basis after launch.

💬
AI-Powered Website Assistant

Website visitors can start conversations directly through the site.

📅
Customer Contact & Lead Capture

Website lead-capture forms feed inquiries into the connected customer-management system.

⚙️
CRM & Lead-Pipeline Integration

Customer information and inquiries are connected to the CRM and lead pipeline.

🎯
Lead-Source Tracking

Where each lead came from is tracked in the system.

📱
Internal Lead Notifications

New opportunities trigger notifications so they are less likely to be overlooked.

🔄
Automated Workflow Support

Connected workflows help reduce repetitive manual follow-up.

Active Management Finds What Gets Missed.

Reputation-Management Work

Previously unanswered reviews were identified and addressed as part of the reputation-management work.

These reviews already existed. AI by Storm didn't generate them — we found them while actively managing our clients' digital systems.

That's the difference between simply owning marketing tools and having someone actively managing the system.

One Connected System. Managed For You.

The technology only matters when all the pieces work together. AI by Storm connects the systems local businesses need and manages them after launch.

🌐

Professional Website

Up to 20 polished, conversion-focused pages

📍

Google Business Profile Optimization

Help local customers find your business

📲

Missed-Call Text-Back

Automatically respond when you can't answer

💬

Unified Website Chat

Turn website visitors into text-message conversations

📅

Online Calendar & Auto-Booking

Allow customers to schedule 24/7 when appropriate

⭐

Automated Review Requests

Consistently request Google reviews from customers

🎯

Lead-Capture Offer Popup

Turn passive website visitors into identifiable leads

🔁

Past-Customer Re-Engagement

Reconnect with previous customers and dormant contacts

No Tech Setup Required From You.

AI by Storm builds it, launches it, manages it, and maintains it — so you can stay focused on serving customers and running your business.

What Is Your Business Missing?

You may already have leads, customer opportunities, reviews, and follow-up opportunities slipping through the cracks. Let's find out.

Get My Free Marketing Report